Shipping and Refund Policy
If the merchant has sent the incorrect order of fulfilled the order in error at no fault of the cardholder then a full refund is required to be offered to the cardholder and the return of goods is the merchants responsibility and cost.
a. Our shipping rates within whole New Zealand are as follow:
Auckland: 1-2 Working days $4.99 Per order
North Island: 1-3 Working days $4.99 Per order
South Island: 2-4 Working days $4.99 Per order
***Please allow an extra 1-2 days for rural deliveries***
***Please allow an extra 1-2 days delay due to couriers shortage and Covid impact ***
ii. Chatham Island (12bottle max): $14.99
iii. Stewart Island (12bottle max): $14.99
iv. Waiheke Island (12bottle max): $14.99
b. If you exceed standard shipping rate, we will contact you.
whiskeyonline may withhold the right to deliver the Products to the Customer for any reason whatsoever (including, without limitation, location).
whiskeyonline shall not be liable for any failure to deliver within a reasonable time whether the delay is due to causes beyond the control of whiskeyOnline or otherwise.